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Employment Opportunities

Thank you for inquiring about employment opportunities with the Atlanta Convention & Visitors Bureau.

Position: Administrative Assistant, Convention Services
Job Status:
Department: Convention Services
Exemption Status: Nonexempt
Position Reports to Director, Convention Services

General Description:
The administrative assistant, convention services serves as a liaison between the convention services department and the sales department, membership, associations and the public sector. This position coordinates convention services efforts by keeping an accurate account of all activities handled by the department to ensure the satisfaction and return of groups to Atlanta in the future. The position will provide support for up to four managers.

Responsibilities (include but are not limited):

Send sales kits along with a welcome letter when convention services representatives are assigned to a group.
Answer general questions on behalf of the convention services representatives
Send thank you letters at the end of each month from convention services representatives
Submit monthly list of definite clients to designated ACVB staff person so he/she can send them post convention evaluation forms.
Design hotel plotted maps for individual groups
Design and distribute window signs and cover memos for upcoming events
Obtain letters of welcome from city officials
Assist the convention services representatives in constructing convention summary memos to public safety officials for toolbox groups
Assist convention service representatives in the process of collecting hospitality contributions.
Keep track of account activity by entering updates in the EBMS diary
Order and send out merchandise to clients
Send DVDs to clients when requested
Assist in preparation of and attend Experience Atlanta FAM events
Upon direction, assist with Update Atlanta events
Gather history information from hotels.
Report history information to MINT
Run query reports from MINT for member and in-house requests
Send history information to other Bureaus and hotels
Send updated Convention Calendars to members upon request of the convention services representative
Help answer phones and distribute calls to the appropriate departments or individuals
Assist any ACVB department when available to do so (requires approval of the Director of Convention Services)
Help distribute welcome buttons to hotel community

Qualifications:

Minimum two years experience in an office related position
Must posses excellent grammar and writing skills
Proficient in Microsoft Word, Power Point and Excel
Must be highly organized and able to multi-task.
Must be detail oriented, self-motivated, able to work under pressure and take initiative
Must be able to work flexible hours when needed
Minimum High School diploma, college degree preferred

To apply please e-mail cover letter with resume to jobs@atlanta.net.